#TOP CHATBOT DEVELOPMENT COMPANIES SOFTWARE#

More than 30 thousand chatbots on FacebookĪs of September 2016, there were about 30 thousand different chatbots on Facebook, which were used by millions of people around the world.

Before this, the bank has already launched a system that allows you to make transactions through instant messengers. It got to the point that the Indian YES Bank began developing a service robot that will give loans to customers. But unlike the telephone support service or email, chatbots work around the clock, and this is their biggest competitive advantage. At the same time, the smallest number of people do this via email. This means that people are equally inclined to communicate with trading platforms using chatbots and using calls to the support service. When choosing a product, 29% of buyers prefer to use chatbots to help themselves. People want to get in touch with businesses via online chat The survey showed that most people like the speed of chatbots most of all – they promptly respond to a user’s request. This allows businesses to reach a wider target audience using instant messengers for everyday communication.Īccording to a report by marketing company Mindshare, 53% of people would prefer to use chatbots to contact a business or brand. According to various estimates, by 2018 their number may reach 2 billion, and this is 80% of all smartphone owners. The number of users of the 4 most popular instant messengers – WhatsApp, Facebook Messenger, WeChat, and Viber – exceeded the number of users of services such as Twitter, Facebook or LinkedIn and amounted to 1.4 billion users. In recent years, messenger applications have bypassed the popularity of social networks. Nearly one and a half billion people use instant messengers The main clients work in the retail, e-commerce, banking, beauty and fashion industries. The Chatbot Factory company since 2016 specializes in the design and development of chatbots for legal entities. Its key ongoing projects are Musement and TecInStore. The company’s offices are located both in London and in Lviv (Ukraine). The company positions itself as a team of highly qualified specialists in the creation and implementation of automated systems, chatbots in the business. BotsCrew developers are focused on creating assistant bots for employees of large companies. Also, it offers integration options with social networks from Youtube, Twitter, Facebook, Instagram. Botfuel integrates your bot with various messaging services (SMS, instant messengers). This program also analyzes the interaction with users and customers, allowing you to receive information about their needs. Thanks to the unique patented technology, the platform of the French company Botfuel in a matter of hours will create a chatbot targeted at your target audience. Offices work in New York, Dubai and Istanbul. Coca-Cola, Lipton, Finansbank are among its current customers.

One of the services offered by Botego is the development of chatbots for Facebook.

#TOP CHATBOT DEVELOPMENT COMPANIES SOFTWARE#

Since 2007, Botego has been developing software solutions that increase the efficiency of companies by automating various business processes. Their speed, accuracy, cost and great ability to seem like people make them a viable replacement for many roles traditionally performed by user support representatives. Since chatbots can work and use all of the company’s resources, they help users while using many different systems and files to find answers.Ĭhatbots are becoming increasingly popular among companies of all sizes. Ideally, chatbots should imitate human behavior so convincingly that you think it is a living person in front of you.Ĭhatbots can be programmed to answer specific questions in a specific way, but are not limited to this. It automates many of the processes and functions of a user support representative, allowing customers to get answers to common questions. Do you need a robot assistant communicating with customers as a living person? An overview of IT solutions from different countries suppliers that solve this problem.Ī chatbot is an artificial intelligence program that mimics a user support representative.

Top chatbot development companies